If you are not satisfied with the item you received, we will provide you with a refund or exchange.
To qualify for a return, your item must be unused and in the same condition as when you received it.
In order to complete your return, we need a receipt or proof of purchase.
In some cases, only a partial refund is granted (if applicable).
Any item is not in its original condition, the cause of damage or missing parts is not due to our fault.
Refund (if applicable)
Once we have received and reviewed your return, we will send you an email notifying you that we have received your returned item. We will also notify you of the approval or refusal of the refund.
If you are approved, then your refund will be processed and within a certain number of days, the credit will automatically be applied to your credit card or original payment method.
Overdue or lost refund (if applicable)
If you haven’t received your refund, check your bank account first.
Then contact your credit card company, which may take some time to officially announce your refund.
Next contact your bank. It usually takes a while to receive a refund.
If you’ve done all of this and you still haven’t received your refund, please contact us.
Exchange (if applicable)
We only replace defective or damaged goods. If you need to replace the same product, please contact us by email.
shipping
For returns, please email us.
Depending on where you live, the time it takes for your exchange products to reach you may vary.