Frequently Asked Questions

Curious on how to care for your bouquet?

Prep Your Stems
Trim your stems at a 45° angle using sharp, clean shears. (Pro tip: remove any extra foliage that will fall below the water line!)
Keep Them Hydrated
For best results, change your flower's water daily. It should look good enough to drink!
Find Some Shade
For happy and healthy blooms, place your flowers in a cool room away from direct sunlight.

My flowers look like they're wilting when they arrived. why?

Your flowers will arrive thirsty since they've been out of water during their travels to you! Think of it as a marathon - they just went on a really long run, and they’re dehydrated. Once you place them in water, the flowers will begin to perk back up after 6-24 hours

Why does the bouquet look smaller than it did on the site?

When we pack them, they are purposefully packed smaller so the flowers don't get harmed on the way! When you get it, you need to fluff the bouquet, place it in water immediately, and the flowers will begin to expand over time.

Why did my flowers come without water?

We ship your gift dry so that bacteria does not grow around the base of the stems. Remove your flowers from the box right away, trim the stems at an angle, and place in water as soon as possible. In a few hours, your flowers will begin to soak up the water and if any stems looked a little droopy upon arrival, they should start to perk up!

How can I take care of the roses?

When it comes to roses, remember that you can remove any exterior guard petals, which will freshen up your roses really nicely and help them to develop.

If a rose seems very tight or like it’s not developing you can help it along by blowing gently on the petals or very gently separating them with your fingers.

If your roses start to neck or a bloom starts to hang over, give the stem a fresh cut and let the rose rehydrate in a separate vase away from the other flowers. It’s not a bad idea to change the water for the rest of your flowers at the same time.

Need help!

Address

1026 Jennings Ave, Santa Rosa, CA 95401

Phone

+1 209-345-5495

Email

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